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    Hotel English: The Hotel Room


    Role-Play Exercise 1


    You:    — ...
    Receptionist:    — May I see your key card, please?
    You:    — ...
    Receptionist:    — I´ll just check and see. ... Yes. Here you are, sir.
    You:    — ...

     

    Role-Play Exercise 2


    Receptionist:    — Reception, may I help you?
    You:    — ...
    Receptionist:    — What kind of room would you like, sir?
    You:    — ...
    Receptionist:    — One moment, please ... Yes, we have that.
    You:    — ...
    Receptionist:    — It´s fifty-eight pounds per night plus VAT. This price also includes the continental breakfast at our restaurant.
    You:    — ...
    Receptionist:    — May I have your name, sir?
    You:    — ...
    Receptionist:    — When will you be here, Mr. Ryefield?
    You:    — ...
    Receptionist:    — All right. We´ll hold your room for three hours.

     

    Role-Play Exercise 3


    Receptionist:    — Good afternoon, San Felice Hotel. May I help you?
    You:    — ...
    Receptionist:    — Certainly. When for, madam?
    You:    — ...
    Receptionist:    — How long will you be staying?
    You:    — ...
    Receptionist:    — What kind of room would you like, madam?
    You:    — ...
    Receptionist:    — Certainly, madam. I´ll just check what we have available. . . Yes, we have a room on the 4th floor with a really splendid view.
    You:    — ...
    Receptionist:    — Would you like breakfast?
    You:    — ...
    Receptionist:    — It´s eighty four euro per night excluding VAT.
    You:    — ...
    Receptionist:    — Who´s the booking for, please, madam?
    You:    — ...
    Receptionist:    — Okay, let me make sure I got that: Mr and Mrs Ryefield. Double with bath for March the 23rd, 24th and 25th. Is that correct?
    You:    — ...
    Receptionist:    — Let me give you your confirmation number. It´s: 7576385. I´ll repeat that: 7576385. Thank you for choosing San Felice Hotel and have a nice day. Goodbye.
    You:    — ...
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