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Hotel English. Booking a room
Dialogue
| Receptionist: | — Good afternoon, San Felice Hotel. May I help you? | |
| Mrs Ryefield: | — Yes. I´d like to book a room, please. | |
| Receptionist: | — Certainly. When for, madam? | |
| Mrs Ryefield: | — March the 23rd. | |
| Receptionist: | — How long will you be staying? | |
| Mrs Ryefield: | — Three nights. | |
| Receptionist: | — What kind of room would you like, madam? | |
| Mrs Ryefield: | — Er... double with bath. I´d appreciate it if you could give me a room with a view over the lake. | |
| Receptionist: | — Certainly, madam. I´ll just check what we have available. . . Yes, we have a room on the 4th floor with a really splendid view. | |
| Mrs Ryefield: | — Fine. How much is the charge per night? | |
| Receptionist: | — Would you like breakfast? | |
| Mrs Ryefield: | — No, thanks. | |
| Receptionist: | — It´s eighty four euro per night excluding VAT. | |
| Mrs Ryefield: | — That´s fine. | |
| Receptionist: | — Who´s the booking for, please, madam? | |
| Mrs Ryefield: | — Mr and Mrs Ryefield, that´s R-Y-E-F-I-E-L-D. | |
| Receptionist: | — Okay, let me make sure I got that: Mr and Mrs Ryefield. Double with bath for March the 23rd, 24th and 25th. Is that correct? | |
| Mrs Ryefield: | — Yes it is. Thank you. | |
| Receptionist: | — Let me give you your confirmation number. It´s: 7576385. I´ll repeat that: 7576385. Thank you for choosing San Felice Hotel and have a nice day. Goodbye. | |
| Mrs Ryefield: | — Goodbye. |
Role-play exercise
| Receptionist: | — Good afternoon, San Felice Hotel. May I help you? | |
| You: | — ... | |
| Receptionist: | — Certainly. When for, madam? | |
| You: | — ... | |
| Receptionist: | — How long will you be staying? | |
| You: | — ... | |
| Receptionist: | — What kind of room would you like, madam? | |
| You: | — ... | |
| Receptionist: | — Certainly, madam. I´ll just check what we have available. . . Yes, we have a room on the 4th floor with a really splendid view. | |
| You: | — ... | |
| Receptionist: | — Would you like breakfast? | |
| You: | — ... | |
| Receptionist: | — It´s eighty four euro per night excluding VAT. | |
| You: | — ... | |
| Receptionist: | — Who´s the booking for, please, madam? | |
| You: | — ... | |
| Receptionist: | — Okay, let me make sure I got that: Mr and Mrs Ryefield. Double with bath for March the 23rd, 24th and 25th. Is that correct? | |
| You: | — ... | |
| Receptionist: | — Let me give you your confirmation number. It´s: 7576385. I´ll repeat that: 7576385. Thank you for choosing San Felice Hotel and have a nice day. Goodbye. | |
| You: | — ... |
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